State of Minnesota
More about
Attorney General
Lori Swanson


Minnesota Attorney General's Office

1400 Bremer Tower
445 Minnesota Street
St. Paul, MN 55101

(651) 296-3353
(800) 657-3787

M - F 8 am - 5 pm

TTY:(651) 297-7206
TTY:(800) 366-4812

Managing Your Health Care PDF

More Minnesotans are enrolled in managed health care plans than ever before. Many of us get the care we need.  Unfortunately, at times we can face uncertainty, frustration and confusion when problems develop with our health care plans.  These problems often come at a time when we are sick and least able to look after ourselves. This page provides an overview of some of your legal rights when it comes to your health.  You will also find help to navigate the system when problems arise.  Above all, these pages will educate you to be a more informed and active health care consumer.

I.  Private Health Coverage

  • Relationships Between Patients, Doctors, and Health Plans

  • Individual Coverage

  • Group Coverage

II. Understanding Your Policy

  • Step One, Two, Three

  • Frequently Asked Questions

III.  Tips on Fighting Back

IV.  Appeals, Grievances and Complaints

  • Internal Appeals

  • External Appeals

  • Making a Complaint to a Government Agency

V. Prescription Drugs

VI. Medigap and Long-Term Care Insurance

VII.  Medical Billing

VIII. Protecting Private Information

  • Step One, Two, Three

  • Frequently Asked Questions

IX. Questions About COBRA and Continuation Coverage

X.  Government Programs/Assistance

X. Glossary of Terms

 

Order brochure here

Minnesota Attorney General's Office
1400 Bremer Tower
445 Minnesota Street
St. Paul, MN 55101
(651) 296-3353
1-800-657-3787
TTY: (651) 297-7206
TTY: 1-800-366-4812