1400 Bremer Tower
445 Minnesota Street
St. Paul, MN 55101
(651) 296-3353
(800) 657-3787
TTY:(651) 297-7206
TTY:(800) 366-4812
The Phone Handbook (PDF)
Table Of Contents:
Local Telephone Service
Local Phone Service Costs
Local Phone Bill Price Reduction
Non-Negotiable Charges
Financial Assistance
Telephone Service Delays
TTY
Disconnection
Long Distance Calls From Home
Added Fees And Surcharges
Alternative Calling Methods
10-10 Companies
Long Distance Company Changes
Slamming
Preventing Slamming
Cramming
Preventing Cramming
Unauthorized Calls
Pay-Per-Call Charges
Blocking 1-900 Numbers
Blocking Other Types of Calls
Wireless (Cellular) Service
Picking a Company And A Plan
Free Phones
Digital Or Analog Phones
Using A Pay Phone
How They Get Your Name
Stopping Telemarketers From Calling
Telemarketing Disclosures
Caller ID
Clues To A Con
Additional Consumer Information