Consumer Analyst

The Office of Minnesota Attorney General Keith Ellison is seeking qualified consumer analysts to assist the Office to improve access to justice, fairness and opportunity for Minnesota residents in a wide variety of matters including the following: debt collection, employment, utilities, medical billing, and housing. Analysts are primarily responsible for answering the Office’s Consumer Assistance Hotline and providing information to Minnesotans on a range of inquiries and assisting in resolving disputes when possible.  This position also involves preparing responses to correspondence the Office receives from the public.  Analysts work collaboratively with our consumer protection staff and occasionally attorneys to review consumer complaints for violations of consumer protection laws, gather evidence, and prepare documents. 

This position is a rare opportunity to be a part of a committed team of Minnesota Attorney General professionals whose common mission is to make a positive difference in the lives of Minnesotans from all backgrounds and requires dynamic individuals with excellent organizational and communication skills, as well as the ability to work creatively and collaboratively. You will receive training on various consumer protection topics. 

Requirements  

We are seeking candidates with a four-year degree and good academic credentials or an equivalent combination of education, training, and experience.  Applicants must have the abilities and motivation to perform exceptional work on behalf of the public.  Applicants should also have a strong work ethic, good judgment and character, and leadership potential.  Fluency in Spanish, Hmong, Somali or other relevant language for Minnesota’s diverse communities is strongly encouraged.   

Why Work with Us  

The Office of Attorney General Keith Ellison — one of Minnesota’s largest public law offices — has a clear mission: we help Minnesotans afford their lives and live with dignity, safety, and respect.  We are a dynamic group of dedicated professionals who choose public service as a calling, and we have an internal culture that supports that calling.  

We offer a great benefits package!  The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long-term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year. 

Public service with this office may qualify applicants to have part of their student loans forgiven under a federal student loan forgiveness program for state government employees. (Visit https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service for more information). 

Applications

You may express interest in this position by submitting a cover letter and resume that includes your relevant experience and academic credentials to: 

Office of the Minnesota Attorney General
Attention:  June Walsh
75 Rev. Dr. Martin Luther King, Jr. Blvd., Suite 102 
St. Paul, MN  55155
ag.jobs@ag.state.mn.us

Priority will be given to applications received by July 23, 2021, but the Office will continue to accept applications until the position has been filled. 

Note:  The Attorney General’s Office greatly encourages, celebrates and values diversity. It is an equal opportunity employer which does not discriminate on the basis of race, creed, color, national origin, religion, sex, marital status, sexual orientation, gender identity, age, disability, or military status. If you need reasonable accommodation for a disability, please call June Walsh at (651) 757-1199 or (800) 627-3529 (Minnesota Relay).