Minnesota Attorney General's Office
1400 Bremer Tower
445 Minnesota Street
St. Paul, MN 55101
(651) 296-3353
(800) 657-3787
M - F 8 am - 5 pm
TTY:(651) 297-7206
TTY:(800) 366-4812
Utilities and Telephone
The Minnesota Attorney General’s Office accepts consumer complaints about utilities. To download our Consumer Complaint form click here. In addition the following materials are designed to provide information to Minnesota citizens on utilities and telephone-related topics:
Utilities
Public Utilities Commission. The Public Utilities Commission regulates utilities in the State of Minnesota and decides the rates that utilities are allowed to charge and whether a utility can raise rates. For information, or to file a complaint with the Commission, contact:
Minnesota Public Utilities Commission
121 7th Place East, Suite 350
121 Seventh Place East
St. Paul, MN 55101
(651) 296-0406 or
1- 800-657-3782
www.puc.state.mn.us
Cold Weather Rule. The Minnesota Cold Weather Rule provides for certain protections and responsibilities for homeowners and tenants related to utility shutoffs during the cold weather months in Minnesota. The Public Utility Commission enforces the Cold Weather Rule, and provides the following information on its website:
Propane Gas: Consumer Tips on Propane Gas Costs
The Minnesota Department of Commerce and the U.S. Department of Energy both conduct surveys of average propane prices charged by the industry and may be helpful resources for propane gas customers:
Minnesota Department of Commerce
85 East Seventh Place, Suite 500
Saint Paul, MN 55101
(651) 282-5064
1-800-657-3602
www.commerce.state.mn.us
U.S. Department of Energy
1000 Independence Ave., SW
Washington, DC 20585
(202) 586-5000
www.energy.gov
Beware of Federal Energy Assistance Scams
Landlords, Tenants, and Utilities
Telephones
Attorney General Swanson Sues Telephone Bill "Crammer"
Don't Get "Crammed": Avoid Unwanted Charges on Your Phone Bill
Understanding Your Telephone Bill
What You Can Do About Unwanted Telemarketing Calls
Reducing Unwanted Calls and Junk Mail ![]()
Minnesota's Automatic Dialing-Announcing Device Law
