State of Minnesota
More about
Attorney General
Lori Swanson


Minnesota Attorney General's Office

1400 Bremer Tower
445 Minnesota Street
St. Paul, MN 55101

(651) 296-3353
(800) 657-3787

M - F 8 am - 5 pm

TTY:(651) 297-7206
TTY:(800) 366-4812

Utilities and Telephone

The Minnesota Attorney General’s Office accepts consumer complaints about utilities.  To download our Consumer Complaint form click here.  In addition the following materials are designed to provide information to Minnesota citizens on utilities and telephone-related topics:

Utilities

Attorney General Swanson Files Lawsuit Against Wind Turbine Energy Developer, Renewable Energy SD Full Story

Public Utilities Commission.  The Public Utilities Commission regulates utilities in the State of Minnesota and decides the rates that utilities are allowed to charge and whether a utility can raise rates.  For information, or to file a complaint with the Commission, contact:

Minnesota Public Utilities Commission
121 7th Place East, Suite 350
121 Seventh Place East
St. Paul, MN 55101
(651) 296-0406 or
1- 800-657-3782
www.puc.state.mn.us

Cold Weather Rule.  The Minnesota Cold Weather Rule provides for certain protections and responsibilities for homeowners and tenants related to utility shutoffs during the cold weather months in Minnesota.  The Public Utility Commission enforces the Cold Weather Rule, and provides the following information on its website:

Cold Weather Rule

Propane Gas:

Consumer Tips on Propane Gas

The Minnesota Department of Commerce and the U.S. Department of Energy both conduct surveys of average propane prices charged by the industry and may be helpful resources for propane gas customers:

Minnesota Department of Commerce
85 East Seventh Place, Suite 500
Saint Paul, MN 55101
651-539-1500
www.commerce.state.mn.us

U.S. Department of Energy
1000 Independence Ave., SW
Washington, DC 20585
(202) 586-5000
www.energy.gov

Energy Assistance

If you have trouble affording your heating costs, you may be eligible for energy assistance. For information about eligibility and how to apply for energy assistance, consumers may call 1-800-657-3710, or contact the Minnesota Department of Commerce as listed above.

Landlords, Tenants, and Utilities

Paying for utilities

Utility shutoffs

Television Service

 

Telephones

Attorney General Swanson Sues Telephone Bill "Crammer"

Don't Get "Crammed": Avoid Unwanted Charges on Your Phone Bill

Beware of Voice Phishing — or “Vishing” — Calls

Understanding Your Telephone Bill

Telephone Slamming

Pre-Paid Calling Cards

Wireless Phones

The Phone Handbook

What You Can Do About Unwanted Telemarketing Calls

Reducing Unwanted Calls and Junk Mail Adobe PDF File

Minnesota's Automatic Dialing-Announcing Device Law