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Publication Order Form

If you would like to view an electronic version of any of the publications below, click on either the PDF or HTML link to the right of the publication’s title. If you would like us to mail you a copy of a publication, mark the item and quantity of the publication(s) you would like us to send.

Advice and Information

Assert Your Rights as a Consumer (PDF) (HTML)
Coin Dealers (PDF) (HTML)
Common Employment Issues (PDF) (HTML)
Community Solar Gardens (PDF) (HTML)
Cooling-Off Periods (PDF) (HTML)
Credit Card Solicitations (PDF) (HTML)
Disaster Information (PDF) (HTML)
Fake Invoices (PDF) (HTML)
Free Trial Offers (PDF) (HTML)
Gift Cards/Gift Certificates (PDF) (HTML)
Locksmiths (PDF) (HTML)
Magazine Renewal Notices (PDF) (HTML)
Magazine Subscription Solicitations (PDF) (HTML)
Online Business Reviews (PDF) (HTML)
Propane Gas (PDF) (HTML)
Security Alarms (PDF) (HTML)
Sweepstakes Scams (PDF) (HTML)
Television Services (PDF) (HTML)
Travel Packages (PDF) (HTML)
Unclaimed Property (PDF) (HTML)
Unordered Merchandise (PDF) (HTML)
Unwanted Mail (PDF) (HTML)
Utility Disconnection (PDF) (HTML)


Duenos E Inquilinos (Landlords and Tenants) (PDF)
Landlords and Tenants (PDF) (HTML)
Moving into an Apartment (PDF) (HTML)
Vacating an Apartment (PDF) (HTML)


Hiring an Attorney (PDF) (HTML)


Car Handbook (PDF) (HTML)
Car Rentals (PDF) (HTML)
Curbstoning (PDF) (HTML)
El Manual Del Auto (Car Handbook) (PDF)
Flooded or Salvaged Used Cars (PDF) (HTML)
Minnesota Car Laws (PDF) (HTML)
Motor Vehicle Service Contracts (PDF) (HTML)
Online Car Sales (PDF) (HTML)
Optional Car Products (PDF) (HTML)
Transferring Title (PDF) (HTML)
Truth in Repairs (PDF) (HTML)
Used Car Shopping (PDF) (HTML)

Charitable Giving

Charitable Athletic Events (PDF) (HTML)
Charitable Vehicle Donations (PDF) (HTML)
Giving to Charities-Facts, Scams, and Tips (PDF) (HTML)
Guide for Charity Board Members (PDF) (HTML)
Minnesota Charities Laws (PDF) (HTML)
Nonprofit Organization Resources (PDF)

Courts and Lawsuits

Answering a Lawsuit (PDF) (HTML)
Conciliation Court (PDF) (HTML)
Corte de Conciliacion (Conciliation Court) (PDF)

Computers and Internet Safety

Internet Safety (PDF) (HTML)
Junk Email (PDF) (HTML)
Look-alike Websites (PDF) (HTML)
Online Auctions (PDF) (HTML)
Public Wi-Fi Networks (PDF) (HTML)
Scams Targeting Computer Owners (PDF) (HTML)
Smartphone Scams (PDF) (HTML)
Social Media Scams (PDF) (HTML)
Spear Phishing (PDF) (HTML)

Consumer Report Form

Consumer Assistance Request Form (PDF) (HTML)

Fraud Report Form

Fraud Report Form (PDF) (HTML)

Credit Reports and Scores

Credit Handbook (PDF) (HTML)
Credit Reports (PDF) (HTML)
Credit Scores (PDF) (HTML)

Crime Victim Rights

Dose of Reality - Prescription Painkiller Abuse (PDF) (HTML)
Drug Free Zones (PDF) (HTML)
Sex Trafficking (PDF) (HTML)
Stalking Victims Guide (PDF) (HTML)
Vulnerable Adult Abuse (PDF) (HTML)


Cosigning a Loan (PDF) (HTML)
Credit Card Statements (PDF) (HTML)
Dispute Bogus Credit, Debit, and ATM Card Charges (PDF) (HTML)
Holder Rule: Loans and Defective Products (PDF) (HTML)
Internet Loans (PDF) (HTML)
Payday Loans (PDF) (HTML)
Unwanted Credit Card Offers (PDF) (HTML)

Debt Collection

Cuando los cobradores de deudas llaman Y usted no debe el dinero (Debt Collection When You Do not Owe the Money) (PDF)
Debt Assistance Scams (PDF) (HTML)
Debt Buyers (PDF) (HTML)
Debt Collection (PDF) (HTML)
Debt Collection When You Don't Owe the Money (PDF) (HTML)
Garnishment (PDF) (HTML)
Hoja de Datos de Recaudacion de Deuda (Debt Collection) (PDF)
Phony Debt Collection Scams (PDF) (HTML)

Health Care

Health Care Credit Cards (PDF) (HTML)
Know Your Hospital Status (PDF) (HTML)
Managing Your Health Care (PDF) (HTML)
Medical Billing (PDF) (HTML)
Unlicensed Health Plans (PDF) (HTML)


Buying A Timeshare (PDF) (HTML)
Condominium and Townhome Associations (PDF) (HTML)
Home Building and Remodeling (PDF) (HTML)
Home Buyers Handbook (PDF) (HTML)
Home Improvement Scams (PDF) (HTML)
Home Sellers Handbook (PDF) (HTML)
Manufactured Home Parks (PDF) (HTML)
Parques de Casas Moviles (Manufactured Home Parks) (PDF)
Real Estate Deed Scams (PDF) (HTML)
Refinancing Scams (PDF) (HTML)
Rental Listing Scams (PDF) (HTML)


Mortgage Assistance Scams (PDF) (HTML)
Mortgage Fact Sheet (PDF) (HTML)
Mortgage Foreclosure (PDF) (HTML)
PMI Fact Sheet (PDF) (HTML)
Reverse Mortgages (PDF) (HTML)

Privacy & ID Theft

Equifax Data Breach (PDF) (HTML)
Guarding Your Privacy (PDF) (HTML)
Identity Theft (PDF) (HTML)
Malicious Emails (PDF) (HTML)
Personal Information Breaches (PDF) (HTML)
Protect Personal Information (PDF) (HTML)
Public Information and the Internet (PDF) (HTML)
Unwanted Calls and Mail (PDF) (HTML)
When in Doubt, Don't Give it Out (PDF) (HTML)

Scams and Schemes

Advance Fee Loan Schemes (PDF) (HTML)
ATM and Gas Pump Skimmers (PDF) (HTML)
Business Compliance Solicitation Scams (PDF) (HTML)
Card Services Scams (PDF) (HTML)
Computer Malware and Phishing Schemes (PDF) (HTML)
Employment Scams (PDF) (HTML)
Fake Check Scams (PDF) (HTML)
Foreign Lotteries (PDF) (HTML)
Gift Cards Scams (PDF) (HTML)
Government Assistance & Labor Poster Scams (PDF) (HTML)
Grant Scams (PDF) (HTML)
How to Spot a Scam (PDF) (HTML)
Imposter Scams (PDF) (HTML)
Internet Classified Scams (PDF) (HTML)
Internet Escrow Scams (PDF) (HTML)
Intimidation Scams (PDF) (HTML)
IRS Imposter Scams (PDF) (HTML)
Jamaican Lottery Scam (PDF) (HTML)
Modern Technology Fuels Old Scams (PDF) (HTML)
Online Dating and Romance Scams (PDF) (HTML)
Prepaid Debit Card Scams (PDF) (HTML)
Recovery Scams (PDF) (HTML)
Secret Shopper Scams (PDF) (HTML)
Survey Scams (PDF) (HTML)
Text Message Phishing or Smishing Scams (PDF) (HTML)
Timeshare Resale Scams (PDF) (HTML)
Utility Shut Off Scams (PDF) (HTML)
Work-at-Home Scams (PDF) (HTML)


Annuities (PDF) (HTML)
Door-To-Door Sales and Telemarketers (PDF) (HTML)
Estate Sale Scams (PDF) (HTML)
Grandparent Scams (PDF) (HTML)
Living Trust Mills (PDF) (HTML)
Long Term Care Insurance (PDF) (HTML)
Medical Alert Scams (PDF) (HTML)
Medicare and Social Security Scams (PDF) (HTML)
Nursing Homes and Assisted Living (PDF) (HTML)
Pension Advance Schemes (PDF) (HTML)
Probate and Planning (PDF) (HTML)
Retirement Savings (PDF) (HTML)
Seniors Guide to Fighting Fraud (PDF) (HTML)
Seniors Legal Rights (PDF) (HTML)
Unwanted Mail to Seniors (PDF) (HTML)


Cyberbullying and Online Harassment (PDF) (HTML)
For Profit Colleges (PDF) (HTML)
Scholarship and Financial Aid Scams (PDF) (HTML)
Student Loan Assistance Scams (PDF) (HTML)
Student Loan Handbook (PDF) (HTML)


Tax Preparer Fees (PDF) (HTML)
Tax Related Identity Theft and Other Tax Scams (PDF) (HTML)
Tax Relief Scams (PDF) (HTML)


Calls from Your Own Phone Number (PDF) (HTML)
Can You Hear Me? Scam Calls (PDF) (HTML)
Do Not Call Registry and Unwanted Calls (PDF) (HTML)
Internet and Television Service Bait and Switch (PDF) (HTML)
Phone Handbook (PDF) (HTML)
Prepaid Calling Cards (PDF) (HTML)
Spoofing Local Numbers (PDF) (HTML)
Telephone Bills (PDF) (HTML)
Telephone Cramming (PDF) (HTML)
Telephone Slamming (PDF) (HTML)
Voice Phishing (PDF) (HTML)
Wireless Phones (PDF) (HTML)


Military Service Members Relief (PDF) (HTML)
Veterans and Service Members (PDF) (HTML)

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