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Publication Order Form

If you would like to view an electronic version of any of the publications below, click on either the PDF or HTML link to the right of the publication’s title. If you would like us to mail you a copy of a publication, mark the item and quantity of the publication(s) you would like us to send.

* Available in Spanish

Cars

Buying a Car: Optional Products (PDF) (HTML)
Car Handbook* (PDF) (HTML)
Car Shops: Truth in Repairs (PDF) (HTML)
Curbstoning (PDF) (HTML)
Flooded or Salvaged Used Cars (PDF) (HTML)
Minnesota's Car Laws (PDF) (HTML)
Motor Vehicle Service Contracts (PDF) (HTML)
Online Car Sales (PDF) (HTML)
Renting a Car (PDF) (HTML)
Transferring Title to a Motor Vehicle (PDF) (HTML)
Used Car Shopping (PDF) (HTML)

Charitable Giving

Charitable Athletic Events: How to Stay on Course (PDF) (HTML)
Donating Your Vehicle to Charity (PDF) (HTML)
Giving to Charities: Facts, Scams, and Tips (PDF) (HTML)
Guide for Charity Board Members (PDF) (HTML)
Guide to Minnesota's Charities Laws (PDF) (HTML)
Nonprofit Organization Resources (PDF)

Computers & Internet

Computer Malware and Phishing Schemes (PDF) (HTML)
How to Contest Online Business Reviews (PDF) (HTML)
Internet and Television Service Bait and Switch (PDF) (HTML)
Internet Classified Scams (PDF) (HTML)
Internet Safety: How to Protect Yourself Against Hackers (PDF) (HTML)
Look-alike Websites (PDF) (HTML)
Malicious Emails (PDF) (HTML)
Online Auctions (PDF) (HTML)
Prevent Cyberbulling and Online Harassment (PDF) (HTML)
Scams Targeting Computer Owners (PDF) (HTML)
Social Media Scams (PDF) (HTML)
Using Public Wi-Fi Networks (PDF) (HTML)
What You Can Do About Junk Email (PDF) (HTML)

Courts, Procedures, & Legal Rights

Answering a Lawsuit (PDF) (HTML)
Common Employment Issues (PDF) (HTML)
Conciliation Court* (PDF) (HTML)
Contract Cooling-Off Periods (PDF) (HTML)
Garnishment (PDF) (HTML)
Government Assistance & Labor Poster Scams (PDF) (HTML)
Guide For Stalking Victims (PDF) (HTML)
Hiring an Attorney (PDF) (HTML)
How to Assert Your Rights as a Consumer (PDF) (HTML)
Sex Trafficking (PDF) (HTML)
THE ZONE: Drug-Free Zones (PDF) (HTML)
Unclaimed Property (PDF) (HTML)
Unordered Merchandise (PDF) (HTML)
Unwanted Mail (PDF) (HTML)
Vulnerable Adult Abuse (PDF) (HTML)

Credit & Personal Finance

ATM and Gas Pump Skimmers (PDF) (HTML)
Card Services Scams (PDF) (HTML)
Cosigning a Loan (PDF) (HTML)
Credit Card Statements (PDF) (HTML)
Credit Handbook (PDF) (HTML)
Credit Reports (PDF) (HTML)
Credit Scores (PDF) (HTML)
Debt Assistance Scams (PDF) (HTML)
Debt Buyers (PDF) (HTML)
Debt Collection Fact Sheet* (PDF) (HTML)
Fraudulent Coin Dealers (PDF) (HTML)
Gift Cards and Gift Certificates (PDF) (HTML)
Gift Cards: There's No Such Thing as a Free Lunch (PDF) (HTML)
How to Dispute Bogus Credit, Debit, and ATM Card Charges (PDF) (HTML)
Internet Loans (PDF) (HTML)
Living Trust Mills (PDF) (HTML)
Payday Loans (PDF) (HTML)
Pension Advance Schemes (PDF) (HTML)
Probate and Planning (PDF) (HTML)
Refinancing Scams (PDF) (HTML)
The Holder Rule: Loans on Defective or Fradulent Products (PDF) (HTML)
Unwanted Credit Card Offers (PDF) (HTML)
When Debt Collectors Come Calling and You Don't Owe the Money* (PDF) (HTML)

Health Care

Dose of Reality: Prescription Painkiller Abuse (PDF) (HTML)
Health Care Credit Cards (PDF) (HTML)
Know Your Hospital Status (PDF) (HTML)
Long-Term Care Insurance (PDF) (HTML)
Managing Your Health Care (PDF) (HTML)
Medical Alert Scams (PDF) (HTML)
Medical Billing (PDF) (HTML)
Nursing Homes and Assisted Living (PDF) (HTML)
Unlicensed Health Plans (PDF) (HTML)

Housing & Utilities

Buying A Timeshare (PDF) (HTML)
Community Solar Gardens (PDF) (HTML)
Condominium and Townhome Associations (PDF) (HTML)
Disaster Information (PDF) (HTML)
Facing Mortgage Foreclosure (PDF) (HTML)
Hiring a Locksmith (PDF) (HTML)
Hiring a Mover (PDF) (HTML)
Home Building and Remodeling (PDF) (HTML)
Home Buyer's Handbook (PDF) (HTML)
Home Improvement Scams (PDF) (HTML)
Home Seller's Handbook (PDF) (HTML)
Landlords and Tenants* (PDF) (HTML)
Manufactured Home Parks* (PDF) (HTML)
Mortgage Assistance Scams (PDF) (HTML)
Mortgage Fact Sheet (PDF) (HTML)
Moving into an Apartment (PDF) (HTML)
PMI Fact Sheet (PDF) (HTML)
Propane Gas (PDF) (HTML)
Real Estate Deed Solicitation Scams (PDF) (HTML)
Rental Listing Scams (PDF) (HTML)
Television Service (PDF) (HTML)
Utility Disconnection (PDF) (HTML)
Vacating Your Apartment (PDF) (HTML)

Identity Theft & Protecting Personal Information

"Spear Phishing" (PDF) (HTML)
Equifax Data Breach (PDF) (HTML)
Guarding Your Privacy (PDF) (HTML)
Protect Personal Information (PDF) (HTML)
Protect Yourself from Identity Theft (PDF) (HTML)
Public Information and the Internet (PDF) (HTML)
Tax Related Identity Theft and Other Tax Scams (PDF) (HTML)
What to Do When Your Personal Information is Breached (PDF) (HTML)
When in Doubt, Don't Give it Out (PDF) (HTML)

Phones

"Spoofed" Local Phone Numbers (PDF) (HTML)
Calls from Your Own Phone Number (PDF) (HTML)
Can You Hear Me? Scam Calls (PDF) (HTML)
Do Not Call Registry and Unwanted Calls (PDF) (HTML)
Don't Get "Crammed" - Avoid Unwanted Charges on Your Phone Bill (PDF) (HTML)
Prepaid Calling Cards (PDF) (HTML)
Reducing Unwanted Calls and Mail (PDF) (HTML)
Smartphone Scams (PDF) (HTML)
Telephone Slamming (PDF) (HTML)
Text Message Phishing - or "Smishing" - Scams (PDF) (HTML)
The Phone Handbook (PDF) (HTML)
Understanding Your Telephone Bill (PDF) (HTML)
Voice Phishing - or "Vishing" - Calls (PDF) (HTML)
Wireless Phones (PDF) (HTML)

Scams & Schemes

Advance Fee Loan Schemes & Other Financial Scams (PDF) (HTML)
Business Compliance Solicitation Scams (PDF) (HTML)
Credit Card Processing Service Solicitations (PDF) (HTML)
Door-to-Door Security Alarm Sales (PDF) (HTML)
Employment Scams (PDF) (HTML)
Estate Sale Scams (PDF) (HTML)
Fake Check Scams (PDF) (HTML)
Fake Invoices Targeted at Businesses (PDF) (HTML)
Foreign Lotteries (PDF) (HTML)
Free Trial Offers Usually Have Strings Attached (PDF) (HTML)
Friends and Family: Beware of Imposter Scams (PDF) (HTML)
How to Spot a Scam (PDF) (HTML)
Internet Escrow Scams (PDF) (HTML)
Intimidation Scams (PDF) (HTML)
IRS Imposters Continue to Call (PDF) (HTML)
Jamaican Lottery Scam (PDF) (HTML)
Magazine Subscription Solicitations (PDF) (HTML)
Modern Technology Fuels Old Scams (PDF) (HTML)
Online Dating and Romance Scams (PDF) (HTML)
Phony Debt Collection Scams (PDF) (HTML)
Phony Solicitations for Grants (PDF) (HTML)
Premature Magazine Renewal Notices (PDF) (HTML)
Prepaid Debit Card Scams (PDF) (HTML)
Real Deal on Rebates (PDF) (HTML)
Recovery Scams: Don't Be Scammed Again (PDF) (HTML)
Secret Shopper Scams (PDF) (HTML)
Survey Scams (PDF) (HTML)
Sweepstakes Scams (PDF) (HTML)
Tax Preparer Fees and "Tax Time" Financial Products (PDF) (HTML)
Tax Relief Scams (PDF) (HTML)
Timeshare Resale Scams (PDF) (HTML)
Utility Shut-Off Scams (PDF) (HTML)
Vacation Travel Packages (PDF) (HTML)
Work-at-Home Scams (PDF) (HTML)

Seniors

Annuities (PDF) (HTML)
Don't Throw Your Retirement Savings Down the Drain (PDF) (HTML)
Door-to-Door Sales and Telemarketers that Target Seniors (PDF) (HTML)
Medicare and Social Security Scams (PDF) (HTML)
Reverse Mortgages (PDF) (HTML)
Scams Targeting Grandparents (PDF) (HTML)
Seniors' Guide to Fighting Fraud (PDF) (HTML)
Seniors' Legal Rights (PDF) (HTML)
Unwanted Mail to Seniors (PDF) (HTML)

Students

For-Profit Colleges: Do Your Homework (PDF) (HTML)
Scholarship and Financial Aid Scams (PDF) (HTML)
Student Loan Assistance Scams (PDF) (HTML)
Student Loan Handbook (PDF) (HTML)

Veterans

Military Service Members Relief (PDF) (HTML)
Veterans and Service Members (PDF) (HTML)

Español

Corte de Conciliación (Conciliation Court) (PDF)
Cuando los cobradores de deudas llaman Y usted no debe el dinero (When Debt Collectors Come Calling and You Don't Owe the Money) (PDF)
Dueños E Inquilinos (Landlords and Tenants) (PDF)
El Manual Del Auto (Car Handbook) (PDF)
Hoja de Datos de Colección de Deuda (Debt Collection Fact Sheet) (PDF)
Parques de Casas Moviles (Manufactured Home Parks) (PDF)

Forms

Consumer Assistance Request Form (PDF) (HTML)
Fraud Report Form (PDF) (HTML)

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