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Don’t Just Follow the Crowd on "Crowdfunding" Websites

People hear on the news that someone in their community has lost her home in a fire or a spouse to an illness. They want to help, so search the internet and find several social media pages that claim to be raising money for the victim.  They donate through a particular page, but later find out that the person running it kept the money and did not pass it along to the victim of the tragedy.  For example:

Following a few simple rules can help people avoid such scams when donating through online “crowdfunding” platforms.

What is Crowdfunding?

“Crowdfunding” generally means raising donations from a large number of people.  It is done online, through web sites like GoFundMe, and social media sites like Facebook.  Crowdfunding campaigns are frequently run by one or a small group of people from the local community.  Some crowdfunding pages claim to help a specific person, while others ask for donations for particular charities. 

What Do I Need to Know About Crowdfunding?

Many, but not all, crowdfunding pages are legitimate. Bad actors sometimes try to take advantage of people’s generosity by keeping donations for themselves.  Even with legitimate campaigns, a portion of a donation may go to the website, instead of the charity or person in need, because the website takes a “cut” of the donation by charging a fee.  Not every crowdfunding donation is tax deductible either.  For example, donations to a specific person are generally not tax deductible.    

How Do I Protect Myself?

Where Do I Go For More Information?

The Better Business Bureau’s Wise Giving Alliance and Consumer Reports publish information and tips on crowdfunding on their websites, www.give.org and www.consumerreports.org. Donors may also contact the Minnesota Attorney General’s Office for more information about crowdfunding, to research charities on the Office’s website, or to file a complaint as follows:

Office of Minnesota Attorney General Lori Swanson
445 Minnesota Street, Suite 1400
St. Paul, MN 55101
(651) 296-3353 (Twin Cities Calling Area)
(800) 657-3787 (Outside the Twin Cities)
TTY: (651) 297-7206 or TTY: (800) 366-4812


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