Consumer Complaints

The Attorney General’s Office welcomes complaints from citizens on a large variety of matters. If you have experienced a consumer problem, we want to hear from you!

Reports from citizens help us to:

If you have experienced a consumer problem that doesn’t seem right, we would like to hear about it. Even if we have already started a lawsuit, information from consumers may provide important evidence for our case.

Access the Consumer Assistance Request Form or Fraud Report Form.

You may request help or report fraud to us using one of the forms listed below. The form you should use depends on whether you are asking for help or reporting fraud. You should click on the link below for the proper form. After clicking on the link, boxes will appear requesting information that we need to handle your report. You may type your information into the boxes from your computer. After you have typed your information into all of the requested boxes, you may print the form and mail it to us at the following address:

Office of Minnesota Attorney General Keith Ellison
445 Minnesota Street, Suite 1400
St. Paul, MN 55101

Consumer Assistance Request Form

Use this form if you need help with a consumer problem such as unsatisfactory service, bill disputes, or other concerns and would like the Attorney General’s Office to contact the organization on your behalf.

Fraud Report Form

Use this form if you would like to report a fraud or scam.

If you have questions about whether you should send us a report about a particular business or would like our assistance in filling out our Consumer Assistance Request Form or Fraud Report Form, or have questions about which form to use, please call our Office at (651) 296-3353 (Twin Cities Calling Area) or (800) 657-3787 (Outside the Twin Cities) between 8 a.m. and 5 p.m., Monday through Friday. Please remember that we are not authorized to give legal advice to or act on behalf of individual citizens in private legal matters (e.g. wills, child support, divorce, criminal proceedings, etc.) If you need assistance in contacting a private attorney, see our publication Hiring an Attorney for information.

PLEASE NOTE: If you have been victimized by a crime, you should contact your local police or sheriff’s department and county attorney.  The Minnesota Legislature has given these agencies the authority to investigate and prosecute criminal matters.